Privacy policy

PRIVACY POLICY

1. GENERAL INFORMATION

This Privacy Policy explains how Mesosystem Investimentos (MI), operating through MCCosmetic / mccosmetics.ny (hereinafter, “MCCosmetic”, “we”, “us” or “our”), collects, uses, stores and protects personal data obtained through www.mccosmetic.com and through our commercial relationship with customers, professionals, business partners and other users.

MCCosmetic is committed to processing personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”), where applicable.

By using the Website, creating an account, placing an order or communicating with MCCosmetic, the User acknowledges that their personal data may be processed as described in this Privacy Policy.

2. DATA CONTROLLER

The entity responsible for the processing of personal data is:

Mesosystem Investimentos (MI)
NIPC / VAT Number: 516445863
Trade Name: MCCosmetic / mccosmetics.ny
Address: Rua Gandra, Lote 10 – Zona Industrial da Gandra, Spinpark, 4050-371 Porto, Portugal
Telephone: +351 22 734 7125
Email: info@mccosmetic.com
Website: www.mccosmetic.com

3. PERSONAL DATA WE MAY COLLECT

Depending on how the User interacts with MCCosmetic, we may collect and process:

Identification information

  • Full name;

  • Company or professional establishment;

  • Billing information;

  • Delivery address;

  • Country of residence or establishment.

Contact information

  • Email address;

  • Telephone number;

  • Other contact information provided voluntarily.

Account information

  • Username;

  • Account credentials;

  • Account preferences;

  • Order history.

Transaction information

  • Products purchased;

  • Order numbers;

  • Invoices;

  • Payment status;

  • Delivery information;

  • Return and refund information.

MCCosmetic does not generally store complete payment-card information where payment is processed through an external payment provider.

Professional and business information

Where relevant to the products purchased, MCCosmetic may request or process information concerning:

  • professional status;

  • company or clinic details;

  • professional activity;

  • intended professional use;

  • business relationship information; or

  • information reasonably necessary to assess an order involving professional-use products.

The Customer remains responsible for ensuring that any information provided is accurate and lawful.

Technical information

When the Website is used, certain technical information may automatically be collected, including:

  • IP address;

  • browser type;

  • device information;

  • operating system;

  • Website activity;

  • pages visited;

  • approximate geographic information;

  • cookies and similar technologies; and

  • technical logs.

4. PURPOSES OF PROCESSING

MCCosmetic may process personal data for the following purposes:

  • processing and fulfilling orders;

  • processing payments;

  • arranging delivery;

  • managing customer accounts;

  • providing customer support;

  • handling returns, refunds and cancellations;

  • communicating about orders;

  • responding to enquiries;

  • verifying information where reasonably necessary;

  • preventing fraud and misuse;

  • maintaining Website security;

  • complying with legal and regulatory obligations;

  • maintaining accounting and commercial records;

  • managing business relationships;

  • improving products and services;

  • analysing Website usage;

  • sending commercial communications where legally permitted;

  • protecting MCCosmetic's legal rights; and

  • establishing, exercising or defending legal claims.

5. LEGAL BASES FOR PROCESSING

Depending on the circumstances, MCCosmetic may process personal data on the basis of:

Contractual necessity

Where processing is necessary to perform a contract with the Customer, including processing and fulfilling an order.

Legal obligation

Where processing is necessary to comply with legal, tax, accounting, regulatory or other legal requirements.

Legitimate interests

Where processing is necessary for legitimate business interests, such as:

  • fraud prevention;

  • Website security;

  • customer relationship management;

  • business administration;

  • improving services;

  • protecting legal rights; or

  • communicating with existing customers where permitted by law.

Consent

Where applicable law requires consent, MCCosmetic will request it before carrying out the relevant processing.

Consent may generally be withdrawn at any time, without affecting the lawfulness of processing carried out before withdrawal.

6. PROFESSIONAL AND REGULATORY INFORMATION

Certain MCCosmetic products may be intended for professional use.

Where reasonably necessary, MCCosmetic may request information concerning the Customer's professional status, intended use, establishment or destination in order to assess whether an order can appropriately be processed.

The provision of such information does not mean that MCCosmetic assumes responsibility for verifying the Customer's professional authorisation, import eligibility or regulatory compliance in the destination country.

The Customer remains responsible for ensuring that they are legally entitled to purchase, import, receive, store and use the products ordered.

7. DELIVERY INFORMATION

MCCosmetic processes delivery information for the purpose of fulfilling orders.

The Customer is responsible for ensuring that all delivery information is complete and accurate.

MCCosmetic may share necessary delivery information with carriers, logistics providers, customs intermediaries or other service providers involved in fulfilling the order.

MCCosmetic is not responsible for consequences arising from incorrect or incomplete information supplied by the Customer.

8. COMMERCIAL COMMUNICATIONS

Where permitted by applicable law, MCCosmetic may contact existing customers regarding products, services, promotions, updates or other commercial matters that may reasonably be relevant to their relationship with MCCosmetic.

Where consent is legally required, commercial communications will only be sent on the appropriate legal basis.

The User may request to stop receiving marketing communications at any time by using the available unsubscribe mechanism or contacting:

info@mccosmetic.com

9. DATA SHARING

MCCosmetic may disclose personal data to third parties where reasonably necessary for the operation of the business, including:

  • payment providers;

  • banks and financial institutions;

  • carriers;

  • logistics providers;

  • customs intermediaries;

  • IT and hosting providers;

  • e-commerce service providers;

  • customer-support providers;

  • accounting and professional advisers;

  • fraud-prevention providers;

  • insurers; and

  • competent public authorities where legally required.

MCCosmetic seeks to ensure that third-party service providers process personal data only for legitimate purposes and under appropriate contractual or legal safeguards.

10. INTERNATIONAL TRANSFERS

Where personal data is transferred outside the European Economic Area, MCCosmetic will implement appropriate safeguards where required by applicable data protection law.

These may include adequacy decisions, Standard Contractual Clauses or other legally recognised mechanisms.

11. DATA RETENTION

MCCosmetic retains personal data only for as long as reasonably necessary for the purposes for which it was collected, including where necessary to:

  • fulfil contractual obligations;

  • comply with tax and accounting requirements;

  • comply with legal obligations;

  • resolve disputes;

  • enforce agreements; or

  • protect legal rights.

Different categories of information may therefore be retained for different periods.

12. DATA SECURITY

MCCosmetic implements reasonable technical and organisational measures designed to protect personal data against:

  • unauthorised access;

  • accidental loss;

  • destruction;

  • alteration;

  • disclosure; and

  • unlawful processing.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

13. DATA SUBJECT RIGHTS

Subject to applicable law, individuals may have the right to:

  • access their personal data;

  • request correction of inaccurate information;

  • request deletion;

  • request restriction of processing;

  • object to certain processing;

  • request data portability;

  • withdraw consent where processing is based on consent; and

  • lodge a complaint with the competent supervisory authority.

Requests should be sent to:

info@mccosmetic.com

MCCosmetic may request reasonable information to verify the identity of the person making a request.

14. COOKIES

The Website may use cookies and similar technologies for purposes including:

  • Website functionality;

  • security;

  • analytics;

  • performance;

  • personalisation;

  • advertising; and

  • measurement of marketing activities.

Where required, the User will be provided with appropriate cookie controls.

Further information may be provided through the Website's Cookie Policy.

15. THIRD-PARTY WEBSITES

The Website may contain links to third-party websites or services.

MCCosmetic is not responsible for the privacy practices, security or content of third-party websites.

Users should review the privacy policies applicable to those services before providing personal information.

16. CHILDREN

The Website is not intended to encourage purchases by children who do not have the legal capacity to enter into contracts.

Where applicable law requires parental or guardian involvement, the relevant legal requirements shall apply.

17. CHANGES TO THIS PRIVACY POLICY

MCCosmetic may update this Privacy Policy from time to time to reflect changes in legislation, technology, business operations or Website functionality.

The updated version will be published on the Website.

18. CONTACT

For any privacy-related question, request or complaint, please contact:

Mesosystem Investimentos (MI)
MCCosmetic / mccosmetics.ny
Rua Gandra, Lote 10 – Zona Industrial da Gandra, Spinpark
4050-371 Porto, Portugal

Email: info@mccosmetic.com
Phone: +351 22 734 7125
Website: www.mccosmetic.com

© 2026 MCCosmetic / Mesosystem Investimentos (MI)